Posted 01/19/2026To be filled by 02/02/2026Creative Reuse Center Coordinator - Ann Arbor, MI35-40 hours/week$17.00 hourHourly/non-exemptPaid Time Off/ Sick and Safe Leave/ Paid Holidays/ Monthly Craft Allowance of $25 That Expires at the End of Each Month/ $45 Wellness Benefit Paid out QuarterlyReports to: Director of SiteDirect Reports: NoneSupervisory Duties: Supervises the daily activities of the Creative Reuse Center and the retail team.SCRAP is searching for an energetic and outgoing individual to fill the role of Creative Reuse Center Coordinator. Providing excellent customer service in a welcoming environment and receiving, processing and managing high quality and safe creative reuse materials for retail. SCRAP’s mission is to inspire creative reuse and environmentally sustainable behavior by providing educational programs and affordable materials to the community.JOB SUMMARYThis position is responsible for the overall retail operations and the supply of creative reuse materials to the customer base, while providing excellent customer service in a welcoming environment. This position will serve as the point person for store staff and set priorities based on the needs of the store. The Reuse Coordinator will work closely with the Donations Coordinator, Volunteer Coordinator, Education Coordinator and/or Site Director to ensure that all organizational needs are reached. Duties include, but are not limited to:Retail Operations• Maintains a customer-focused perspective with the goals of increasing store sales and use of SCRAP programs and service offerings and broadening customer base• Establishes, creates, and maintains store design, display and layout• Ensures availability of point–of-purchase displays and collateral materials• Establishes, reviews, and updates reused inventory pricing, sales, and availability• Projects sales and assists in the budgeting process• Partners with the Volunteer on training and supervision of store and materials volunteers• Works closely with the Donations to maintain and communicate a current list of new and accepted items needed in the store• Supports Online Store staff with material flow, pricing, and filling orders when needed• Ensures consistency of promotions and marketing at the register and throughout storeOther Duties• Special projects and other duties as needed and assigned by Site DirectorStaff Leadership• Assists in selection of the Reuse Supply staff with Director• Trains and supervises personnel in Reuse Supply retail operations• Acts as the point person for specialists working in the Creative Reuse Center when there is no Site Director availableMetrics and Reporting• Maintains Records and Metrics designated by Site DirectorCustomer Service• Communicates effectively to all stakeholders• Ensures customers and donors are greeted in a professional, warm and helpful manner