IT Support Specialist – Mac & Microsoft 365 (On-Site, Ann Arbor) – Immediate Start
Axiobionics, LLC
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Ann Arbor, MI, USA
USD 35-45 / hour
Posted on Jan 14, 2026
Description:
We are a small healthcare technology company in Ann Arbor seeking a local IT Support Specialist to support our Microsoft 365 infrastructure and provide hands-on technical assistance.
The Role
You'll work to help in a ground breaking company that is making impact to 1000s of patient lives every year. Your role is to be the local expert who understands our M365/Azure environment, can troubleshoot issues in person, and ensure our systems remain HIPAA-compliant.
What You'll Do
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Provide on-site IT support for a team of approximately 10 users
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Support our new Microsoft 365 and Azure environment (Entra ID, Exchange Online, SharePoint, Teams)
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Assist with migration from legacy systems including on-premises email, Slack, Dropbox, and Google Calendar
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Help configure and maintain HIPAA-compliant settings across cloud services
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Manage Mac devices and ensure proper integration with M365
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Support wireless network security and general infrastructure needs
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Coordinate with offshore team on migration tasks and scripted deployments
Requirements
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Experience with Microsoft 365 administration (Exchange, SharePoint, Teams, Entra ID)
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Strong macOS support experience
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Local to Ann Arbor / Washtenaw County – must be available on-site as needed
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Understanding of identity management and single sign-on concepts
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Excellent communication skills
Preferred
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Microsoft 365 certifications (MS-102, MS-900, or equivalent)
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HIPAA compliance experience in healthcare/life sciences
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Familiarity with passwordless authentication and conditional access policies
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Experience migrating from Google Workspace or Slack to M365
We're happy to train the right candidate on HIPAA compliance specifics if you have strong M365 and Mac fundamentals.
Axiobionics, LLC is an equal opportunity employer.