Part Time Admissions Clerk - Support Staff
Customer Service · Part-time
USD 18.39-18.39 / hour
Posted on Nov 3, 2026
Posting Details (Default Section)
| Posting Number: | 0603944 |
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| Position Title: | Part Time Admissions Clerk - Support Staff |
| Position is: | Part Time |
| Position Type: | Staff Position (Full Time/Part Time) |
| Department/Ofc.: | Student and Academic Services |
| Position Description: |
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| Minimum Qualifications: | Essential Duties include: • Assist in providing a high level of customer service to all college populations by offering information, instruction and assistance with regards to all student services including College policies and procedures. • Demonstrate ability to work in a fast-paced environment with strong attention to detail while being able to provide face-to-face, telephone Zoom meeting and email assistance to students and their families. • Assist in disseminating information to new, readmitting, international and health and 2nd tier students regarding the admission and readmission procedures. • Assist with the processing of all new and readmitting student applications and relevant documents. • Assist with the evaluation and processing multiple documents based on validity with regards to residency, immigration status, dual enrollment status, prior college status, second tier admissions status etc. • Assist the Welcome Center in a second-tier capacity, as needed, with all admissions related procedures. • Interact daily with students, providing instruction on Enrollment Services including admission, readmission, residency, assessment testing, orientation, exception to testing, hold information etc. • Assist with application processing utilizing the Target X application, Axiom and Banner. • Analyze, audit and troubleshoot various admission related processes. • Keep personal information submitted by students confidential and secure per FERPA guidelines. • Regular attendance on campus is required for this position. • Utilize technology, including AI-enabled tools and software where appropriate, to support the effective performance of assigned duties, enhance productivity, improve communication and information management, support decision-making, and other responsibilities, while ensuring compliance with confidentiality requirements, institutional policies, procedures, and applicable regulations. • Perform other duties as assigned. Hours/Schedule: • This is a part time position that will not exceed 20 hours per week. The schedule may include mornings and afternoons between 8am and 7pm Monday – Friday and some Saturdays, depending on the needs of the office. |
| Preferred Qualifications: | Minimum Required Knowledge, Skills and Abilities: • High school graduate or GED equivalent plus College level course work. • Excellent customer service/telephone skills. • Strong interpersonal and oral communication skills to deal effectively with various college and community publics. • Experience working with computerized data entry, internet browsers and web searches with strong attention to detail. • Ability to work mornings and afternoons between 8am and 7pm and some Saturdays. • Ability to use workplace technology relevant to the position, including the capacity to learn and appropriately leverage emerging AI-supported tools. Ability to assess the accuracy and reliability of AI-generated content, maintain confidentiality, and apply sound judgment and ethical practices in the use of technology. |
| Posting Date: | 11/02/2026 |
| Closing Date: | |
| Open Until Filled | Yes |
| Special Instructions to Applicants: | Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer. |
| Salary/Hourly Rate: | $18.39 |
| Salary Comments: | Publicly available compensation information can be found: Here |