Part time Enrollment Onboarding - Support Staff
Washtenaw Community College
Software Engineering, Data Science, Customer Service
USD 17.21-17.21 / hour
Posted on May 7, 2026
Posting Details (Default Section)
| Posting Number: | 0603869 |
|---|---|
| Position Title: | Part time Enrollment Onboarding – Support Staff |
| Position is: | Part Time |
| Position Type: | Staff Position (Full Time/Part Time) |
| Department/Ofc.: | Student and Academic Services |
| Position Description: | Why Join WCC?
Position Summary: This part-time position assists the Enrollment Onboarding Coordinator in the daily operations of the Student Orientation and Onboarding department by answering enrollment and student service questions for new students, working on projects as assigned, and supporting other on-going projects and programs for the Enrollment Management and Student Experience division. Essential Job Duties and Responsibilities: • Provide high-level customer service to all college populations by offering information and directions with regards to all student services. • Assist with processes for students attending an Orientation session and other college events. • Provide written and verbal guidance to new and prospective students on topics such as campus resources, student success, enrollment, and registration. • Assist and support staff assigned to conduct Orientation sessions. • Offer demonstrations to students regarding online tools. • Communicate preliminary information regarding counseling, advising, financial aid, and student accounting as requested. • Inventory department supplies. • Update department procedures. • Interact with the Information Services Help Desk and Facilities to resolve problems. • Monitor and input Orientation data. • Assist with on and off Campus Events, as needed. • Complete special projects as requested by the Enrollment Onboarding Coordinator. • Regular attendance on campus is required for this position. • Other duties as assigned. Hours/Schedule: Day, evening and Saturday hours, with some variable hours during peak registration times. 10-15 hours a week. |
| Minimum Qualifications: | Minimum Required Knowledge, Skills and Abilities: • Associate’s degree or equivalent amount of coursework. • Two (2) years relevant work experience. • Ability to work during College operating hours of M – F 8 a.m. to 5 p.m. as well as, at least one evening Monday-Thursday 3:30pm-7:00pm and some required Saturdays 8:30 a.m. -3:00 p.m. Additional evening, afternoon, or morning hours may be requested during peak times. • Strong interpersonal and organizational skills. • Skilled in conflict resolution. • Experienced in effective communication with diverse populations. • Ability to multi-task and fluctuate with peak work demands and high stress periods. • Ability to maintain confidential materials. • Experience with Internet browsers, email and web searches. • Keyboarding ability. • Ability to work effectively in a team and independently when required. |
| Preferred Qualifications: | Additional Preferred Qualifications: • Experience working in a community college environment preferred. |
| Posting Date: | 05/06/2026 |
| Closing Date: | 05/11/2026 |
| Open Until Filled | No |
| Special Instructions to Applicants: | Our college strives to make a positive difference in people’s lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer. |
| Salary/Hourly Rate: | $17.21 |
| Salary Comments: |