| Position Description: | Picture Yourself here!Why Join WCC? - An inclusive, welcoming environment for our students, faculty & staff
- Generous Paid Time Off on top of 12 Paid Holidays
- Affordable & Comprehensive Health, Dental, Life & Vision Insurance
- 4:1 Employer Match for Retirement
- WCC Tuition paid for you AND your dependents
- Tuition reimbursement for colleges outside WCC
- Check our Total Rewards here
Position Summary: The Facilities Shift Manager provides comprehensive leadership and direction for all custodial teams, as well as general oversight of grounds and other maintenance personnel assigned to the shift. This position is responsible for ensuring that all college-owned and leased facilities are maintained to the highest standards of cleanliness, safety, and functionality. Working collaboratively with other facilities leaders, the Facilities Shift Manager oversees, prioritizes, assigns, and evaluates the work of facilities staff to support a safe, efficient, and well-maintained campus environment. Essential Job Duties and Responsibilities: - Display leadership that results in teamwork, customer focus, innovation, and continuous process improvement within the Building Maintenance Department.
- Help develop, implement and manage department goals and objectives and set overall direction for the Facilities Department.
- Assist in the development and implementation of guidelines, procedures, budgets for facilities maintenance and oversee the administration of the budget.
- Implement and manage work and quality operational standards, procedures, practices and schedules; conduct building inspections to assess adequacy of timeliness, performance and policy; track progress, address complaints and correct deficiencies as needed.
- Supervise skilled trades, grounds and custodial personnel, which includes, but is not limited to: scheduling and assigning work; approving and processing staff time records and leave requests; and communicating approved policies, procedures and work rules and ensuring compliance.
- Manage staff concerns, conflict and issues, counseling and taking corrective action as warranted and referring ongoing or serious problems to the Director of Building & Custodial Operations.
- Coordinate, and schedule all daily cleaning operations, special projects and event furniture setups in conjunction with the Director of Building & Custodial Operations and other personnel.
- Implement operational guidelines for support of interior events on campus
- Manage and coordinate preventative maintenance programs for all facilities activities.
- Develop, coordinate and conduct individual and group training programs for all Building Maintenance personnel, including but not limited to: technical skill training and development, safety, policy and procedures, equipment use, time management, workplace behavior, and customer service.
- Meet with vendors and suppliers to evaluate, purchase, store and disperse equipment, supplies, products and materials, striving to be environmentally sustainable to the extent feasible.
- Continually appraise, test, and implement new techniques, procedures and staffing methods to maximize efficiency and effectiveness.
- Develop and direct service contracts for maintenance, service, testing and inspection services for elevators and automatic, rolling and overhead doors.
- Ensure that all activities and programs are accomplished in accordance with state and regulatory guidelines
- Develop and direct comprehensive window washing, interior pest management and plant-scape maintenance programs for all building spaces on campus.
- Hire and allocate staff as needed to meet the needs of the college in accordance with procedures established by Human Resources.
- Effectively manage internal and external communications and coordination with other Facilities Management staff, college departments, vendors, contractors, faculty, staff, students and other customers to ensure needs and expectations of the College are met.
- Participate in staff meetings and ensure proper coordination with other Facilities Management services.
Related Duties: - Assist with the energy management programs and underground utility distribution.
- Develop and maintain written policies and procedures for the department’s operation.
- Assist with the maintenance of building fire protection systems.
- Other duties as assigned.
Work Environment: - Work involves moderate exposure to weather conditions and unusual elements, such as dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises.
- Ability to travel from building to building and floor to floor in multiple-level buildings, climb ladders, and on uneven footing.
- Work environment involves some exposure to hazards or physical risks, which requires following basic safety precautions
Physical Demands: - Exposure to weather conditions and unusual elements, such as dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.
- Exposure to hazards or physical risks requires following basic safety precautions.
- Ability to work from ladders and scissors articulating lifts.
- Ability to travel from building to building and floor to floor in multiple-level buildings, climb ladders, work in confined spaces, and on uneven footing.
Hours/Schedule: The schedule varies greatly, with various work shifts that start as early as 7:00 am and as late as 5:00 pm, including Saturdays, holidays, and other irregular work hours and evenings as needed. |
| Minimum Qualifications: | Minimum Required Knowledge, Skills, and Abilities: - Bachelor’s degree in an engineering discipline, business, or management, or related fields or the equivalent education, training and experience as determined by the College.
- Equivalent of five (5) years’ full-time related work experience, including supervisory experience.
- Safety regulations, building codes, and environmental standards knowledge applicable to facility operations.
- Possess and maintain a valid Driver’s License.
- Ability to diagnose operational issues and implement effective, timely solutions.
- Ability to work various shifts.
- Experience managing a unionized workforce.
- Must be highly motivated, dependable and have an eye for detail.
- Excellent interpersonal, organizational, team building and leadership skills.
- Excellent customer service skills and ability to interact with stakeholders, community members, subordinates, and all other College personnel in a positive, supportive and cooperative manner.
- Strong organizational and time management skills and the ability to work independently of others and take initiative in completing work duties.
- Demonstrated ability to work with and knowledge of building maintenance and cleaning products, supplies, equipment, and procedures.
- Demonstrated ability to properly respond to emergencies through the use of knowledge, good judgment, and leadership
- Demonstrated ability to use a computer, email, database software, computerized maintenance management system (CMMS) applications, and others.
|
