Our mission in every Sweetwaters cafe is to Make Our Guest’s Day™. How do we do this? We have a company culture and team of people that love what they do every day! Join us and contribute to a company that is based on fun, innovation, and camaraderie. Sweetwaters Coffee and Tea was founded over 30 years ago with a commitment to unique, globally inspired, real ingredient focused beverages and maintaining a community feel within each cafe.

Sweetwaters Coffee & Tea is a strong coffeehouse brand and a dynamic woman owned company that is growing. We are based in Ann Arbor and focused on providing globally inspired beverages and an excellent customer experience. We currently have over 30 locations and continue to grow across the nation.

Check out more about us here: Love Your Day The Wei & Jay Show: St. Matcha Day

OUR PURPOSE

To bring people enjoyment through creative, extraordinary & attainable luxuries within our cafes.

We are driven to:

• Communicate to build strong relationships.

• Create a contagiously fun environment for staff & guests.

• Be passionate about seriously great drinks, foods & service.

• Pursue profits as a measure of success & path for growth.

POSITION DESCRIPTION Our ideal candidate will oversee the operations and management of a corporate Sweetwaters Coffee & Tea cafe that fosters a fun environment and generates bottom line profits. Be ready to handle a steady volume of guests of many ages and look forward to making and serving premium handcrafted coffee, espresso, and tea beverages.

This Sweetwaters is located inside of Meijer on Ann Arbor-Saline Rd. Abundant free parking is available in the Meijer parking lot and there is easy access to bus routes.

Responsibilities:

Build sales through excellent product execution, guest service, and team management.
Ensure coffee, tea, and espresso drinks are correctly and efficiently prepared to Sweetwaters standards.
Encourage and guide the team to meet sales goals
Ability to lead the team on guest service, training, product quality, merchandising, cleanliness, and food safety
Provide friendly, accurate, and efficient guest service.
Execute accurate and proper cash handling procedures.
Ensure the café is clean, organized, and inviting at all times.
Maintain and communicate your knowledge of the coffee, teas, and other products offered at Sweetwaters.
Supports GM in preparing and submitting weekly orders
Supports GM in completing the monthly inventory counts

Requirements:

Food service experience.
Proven sales experience.
Must enjoy working with people, be able to multi-task, work independently, and be self-motivated.
Must have strong guest service skills, be friendly, accurate, and efficient, enjoy drinking coffee or tea, and be passionate about quality.
Must have weekend availability.
Loves to laugh and work in a positive environment.
Ability to lift and or move up to 30 lbs.

Education: