Client Project Manager
NSF
Operations
Ann Arbor, MI, USA
Posted on Jan 31, 2026
NSF is seeking a Project Manager to join our highly experienced Assurance team. We are looking for a motivated individual who will lead the planning, coordination, and execution of ISO Management Systems certification projects, ensuring they are delivered on time and within scope. You will serve as the central point of accountability for project performance, collaborating with internal teams and stakeholders to drive successful outcomes and revenue delivery. This role requires a proactive, detail-oriented professional with strong organizational and communication skills, and a passion for operational excellence.
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With a legacy spanning more than 80 years, NSF leverages science and innovation to improve human and planet health. We provide science-driven, independent testing, inspection, certification, and advisory services and develop the very standards that drive the food, water, and life sciences industries worldwide. We empower our clients to navigate shifting regulations to improve consumer health, safety, and quality of life.
One of our core values is We Are One NSF. This means that while we’re one team, we embrace the cultural, ethnic, language, and demographic diversity that reflects the societies in which we live and work.
Come join a team that makes a difference in the world. More information about NSF can be found at nsf.org.
NSF is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Notice to Agency and Search Firm Representatives: Please note that NSF is not accepting unsolicited resumes from agencies/search firms for this role. Resumes submitted to an NSF employee by a third-party agency without a valid written & signed search agreement between NSF and said third-party agency will become the sole property of NSF. No fee will be paid if a candidate is hired as a result of an unsolicited agency or search firm referral. Thank you.
NSF provides a holistic suite of value-added digital, information security and sustainability solutions that span our core industries of food, water and life sciences. Our client-focused teams have deep industry expertise and are committed to supporting the journey to certification, helping to empower organizations to drive process and performance improvements for products, people, and the planet.
NSF is seeking a Project Manager to join our highly experienced Assurance team. We are looking for a motivated individual who will lead the planning, coordination, and execution of ISO Management Systems certification projects, ensuring they are delivered on time and within scope. You will serve as the central point of accountability for project performance, collaborating with internal teams and stakeholders to drive successful outcomes and revenue delivery. This role requires a proactive, detail-oriented professional with strong organizational and communication skills, and a passion for operational excellence.
- 1–3 years of experience in a client-facing role such as Project Manager or Account Manager
- Strong communication, negotiation, and interpersonal skills
- Proven ability to understand client needs and tailor solutions accordingly
- Results-oriented mindset with a focus on achieving and exceeding goals
- Bachelor’s degree in Business, Marketing, or a related field
Preferred Experience
- In Assurance or with ISO Management Systems Certification
- Lead end-to-end ISO Management Systems certification project execution, including planning, scheduling, resource allocation, and risk management
- Serve as the primary liaison between internal teams and stakeholders to ensure alignment on project goals, timelines, and deliverables
- Monitor project progress, identify potential issues, and implement corrective actions to keep projects on track
- Build and maintain client relationships by serving as the primary point of contact and fostering long-term trust
- Communicate proactively to align expectations, share updates, and ensure seamless client experience
- Collaborate cross-functionally with sales, marketing, and technical teams to ensure integrated service delivery
- Share client insights to support continuous improvement and inform service enhancements