This on-site position provides best-in-class customer service for Domino's Pizza LLC's headquarters in Ann Arbor, Michigan. This position will be responsible for the coordination and daily building operations of the campus and office space, including conference and common areas for Domino's World Resource Center (WRC) and Domino's Innovation Garage (DIG). Core responsibilities include the upkeep, care and space management for all aspects of the campus. This position will include mail and package services, work order management and event support.
Domino's DIG & WRC Hospitality Coordination
- Manages schedules for event training space; assists users in the selection of room space and setup styles; provides master schedule and setup information; updates room scheduling system on availability.
- Coordinates room set-up needs and resets schedules with housekeeping personnel; coordinates special setups with Domino's Technology Team
- Leads effort of room set-up
- Conducts maintenance and aesthetic inspections of all aspects of the campus; prepares and responds to work orders
- Maintains furniture inventory and prepares requisitions for furniture, minor equipment, and supplies
- Coordinates and tracks supplies orders and inventory for beverage dispensing machines ensuring consistent product availability and mitigation of waste
- Invoice processing for operational needs and G&A for Facilities organization
- Close coordination with Leadership Team Admin’s to ensure events are executed in alignment with leadership expectations and needs of the business
- Maintain positive relationships and coordination with Property Management company
- Create work orders and assign work orders to the engineering staff, subcontractors and vendors
- Report on open and closed work orders and checking the status of open work orders with the assigned party
Mail and Package Services
- Leads intake and delivery of mail and packages
- Supports team members with outgoing mail and packages focusing on cost effective solutions
- Coordinates supply needs for mailroom to ensure all materials are stocked
Support shredding services and document retention needs
Department Space Management
- Follow-up daily with housekeeping issues and special needs
- Perform daily floor sweeps
- Support amenities and special services such as kitchen and bathroom supplies
- Oversee carpet maintenance including spot cleaning and annual schedule coordination
- Assist with the coordination and physically support department relocations
- Assess office furniture and on-site equipment to determine if replacement, repair or maintenance is needed
- Coordinate with Corporate Construction team to support space management needs including mapping, equipment installation or removal and disposal plans
- Maintain cleanliness of warehouse and respective inventory
- Coordinate with outside contractors for the service and repairs of equipment
Administrative and Additional Tasks
- Coordination and support for board meeting activities
- Verify final invoice pricing and process payments in a timely manner
- Request, review and submit work orders, bids and proposals from vendors
- Supplier relationship management related to housekeeping, pest control, and preventative maintenance contractors etc.
- Support as requested by Facilities and Construction Leadership team for campus related activities