MSP - Sales Representative
CTC Technologies, Inc.
Sales & Business Development
Ann Arbor, MI, USA
Posted on Sep 4, 2025
Sales and Marketing
Ann Arbor, MI
Full-Time
Role Overview
This is a growth-track sales role with the opportunity to build the MSP business alongside leadership. You’ll work hand-in-hand with the MSP Practice Manager to define and refine how we position, market, and sell our managed services offerings.
Your focus will be on strategy, outreach and relationship-building. You’ll also collaborate with our consulting-focused sales team to identify and pursue MSP opportunities within our existing client base.
Over time, you’ll take increasing ownership of the MSP sales function and become a key driver of recurring revenue growth.
Key Responsibilities
Sales & Business Development
- Identify and pursue new business opportunities for managed services through outbound outreach, referrals, and networking.
- Manage a pipeline of prospects, from discovery through proposal and close.
- Work with the existing sales team to transition suitable clients from consulting/block-hour models into managed services contracts.
Process Building & Collaboration
- Collaborate closely with the MSP Practice Manager to co-create sales strategies, messaging, client engagement workflows, and scalable outreach processes.
- Help shape internal sales playbooks for how we present and position MSP offerings.
- Maintain alignment with service delivery teams to ensure accurate representation of services.
Client Relationship Management
- Conduct discovery meetings to understand client business needs and IT challenges.
- Present tailored managed services solutions and articulate the long-term value of partnering with us.
- Set accurate expectations with clients and support smooth handoffs to delivery teams.
Marketing & Promotion
- Actively promote our MSP services online (e.g. LinkedIn, email, blogs) and through in-person networking.
- Build a personal brand as a subject matter advocate for the services we provide.
- Assist in developing content and campaigns that generate awareness and leads.
Quota & Compensation
- Quota: Monthly and quarterly goals based on recurring revenue targets from new managed services contracts.
- Compensation: Base salary plus commission structure tied to performance.
- Incentives: Bonuses for milestone deals, cross-sell achievements, or marketing impact.
What We’re Looking For
- 2+ years of B2B sales experience, ideally in IT services, SaaS, or managed services.
- Familiarity with the MSP model and recurring revenue offerings.
- Strong communication, presentation, and consultative sales skills.
- Self-motivated with a builder’s mindset and the ability to create structure from ambiguity.
- Confident promoting offerings both online and in-person.
- Comfortable working closely with leadership to iterate and improve processes.
Nice to Have
- Prior experience in a small or growing MSP.
- Understanding of cybersecurity, cloud, or infrastructure services.
- Familiarity with CRM systems and sales automation tools.
Pay & Benefits Summary
- 401K plan
- Reimbursement for travel.
- Health benefits.
- PTO.
- Paid Holidays.
Legal
- Must pass a background check.
Interested?
Send a resume to hr@ctctechnologies.com