Product Specialist - Client Training
Camis
Product
Ann Arbor, MI, USA
Posted on Nov 6, 2025
Camis is an industry leader in the reservation system and park management sector. We connect people to memorable recreational experiences through an exceptional reservation system and best-in-class call center services. Our software serves over 700 government-operated parks, campgrounds, harbors, and marinas across North America.
Our mission is connecting people to a world of memorable experiences!
We are a diverse group of people who are unified in the belief that work can be fun, fulfilling, and flexible!
Visit www.camis.com for more information on our products, services, and clients.
The Opportunity:
We are committed to providing exceptional products and client experiences, and we’re looking for a Product Specialist to join our Product team.
The Product Specialist is responsible for ensuring the Camis Solution is well-documented and easy to use through training materials, user guides, and release notes. Leveraging deep product knowledge, you will design and deliver training programs for clients and employees, lead product demonstrations, and provide feedback to improve the Camis Solution.
This role is client-facing and requires excellent communication, documentation, and presentation skills, along with a strong aptitude for learning and explaining software functionality.
What you'll be doing
- Design, deliver, and manage training programs for clients and internal employees (in-person and virtual).
- Create and maintain user guides, release notes, and training videos.
- Lead product demonstrations for new clients, upgrades, and competitive bids.
- Attend client meetings to share updates, training outcomes, and product functionality.
- Proactively identify training/documentation gaps and opportunities for product improvement.
- Work closely with product, customer support, and technical teams to ensure user feedback is gathered, shared, and used to improve the product.
What you'll bring
- Proven experience delivering training programs (client or employee-focused).
- Strong technical writing skills (user guides, release notes, or training documentation).
- Excellent presentation and communication skills, with experience leading client-facing demos.
- Ability to quickly learn complex software systems and explain them clearly.
- Strong organizational and prioritization skills; comfortable managing multiple projects.
- Experience collaborating across teams in a client-focused environment.
- Experience with instructional design or adult learning methodologies.
- Knowledge of SaaS or enterprise software environments.
- Familiarity with creating training videos or e-learning resources.
- Experience supporting RFPs or competitive bid demonstrations.
Why join Camis
- Be the subject matter expert on a solution that directly impacts thousands of users.
- Influence product improvements through direct client and user feedback.
- Work with a collaborative, cross-functional team.
- Enjoy variety in your day — from training, to documentation, to live client demos.
- Opportunities to grow your career in areas such as product development, training, or customer success.
Camis is committed to fostering a culture that celebrates diversity and inclusion with an intentional focus on recruiting and retaining employees from diverse backgrounds, creating awareness of diversity issues and benefits, fostering a supportive environment where inclusivity is expected and prioritized, and holding ourselves accountable in promoting this perspective throughout the organization. The Camis team strives to collectively promote a culture that empowers our employees and fosters values of respect, inclusion, and belonging across the company.