IT Director, CoE Infrastructure Services Americas
Amcor
Other Engineering, IT
Posted on Mar 28, 2026
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Accelerate the possible by joining a winning Amcor team that’s transforming the packaging industry and improving lives around the world.
At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It’s our core value and integral to how we do business.
Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win – adapting quickly in an everchanging world – and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.
To learn more about playing for Team Amcor, visit www.amcor.com I LinkedIn I Glassdoor I Facebook I YouTube
Job Description
About the role
The IT Director Regional Infrastructure Center of Excellence (CoE) provides strategic leadership for the delivery and continuous improvement of regional infrastructure services and capabilities such as Network, Data Center Hosting, Directory Services, and site infrastructure.
This role is accountable for ensuring world-class IT service experience for all business units, operational excellence and service reliability across regional IT infrastructure, with a focus on supporting business growth, transformation, and harmonization initiatives. The Director will lead the Regional Infrastructure CoE team, championing standardization, local delivery excellence, and integration with global IT strategies.
Key Job Accountabilities
- Lead the Regional Infrastructure CoE, responsible for delivering and optimizing IT infrastructure services in the EMEA / AME region.
- Drive the execution of regional delivery initiatives in alignment with global infrastructure strategy and local business requirements.
- Oversee the implementation and operation of core infrastructure, including LAN, Wifi, VPN, (SD)WAN, local datacenter services, backup & storage, patching, and server management.
- Develop and monitor service level agreements (SLAs), operational metrics, and KPIs to ensure performance targets are met.
- Enable regional support for projects such as datacenter migrations, infrastructure cost tracking, network services, and regional-specific M&A integrations.
- Champion continuous improvement and harmonization of infrastructure within the region, leveraging global standards while adapting to regional needs.
- Partner with regional IT leaders, IT architects, and external vendors to deliver robust, scalable, and secure regional infrastructure solutions.
- Foster adoption of new technologies, drive transformation initiatives, and cultivate a high-performing, collaborative team culture.
- Manage regional budgets, resource allocations, and vendor relationships, ensuring value and cost-effectiveness.
- Team size typically ranges from 30 to 50+, including contractor management.
- Accountable for regional service SLAs, project delivery, and stakeholder engagement with regional business and IT leadership (e.g. BU VPs, executives).
- Accountable for service delivery, maintenance and support of all infrastructure assets (across 100+ sites, 2000-3000+ servers hosted in Datacenters and at site level, 1000+ network devices, 10000-15000 user accounts in Active Directory)
- Responsible for supporting Amcor operations across regional manufacturing plants and service offices (ca. 100+ sites)
- Direct financial responsibility for team budget and vendor contracts (ca. 8-10 MUSD).
- Leads prioritization of IT Infrastructure initiatives in the region based on organization(s) needs/strategy, IT workload and budget.
Qualifications/Requirements
- Bachelor’s degree in Information Technology, Computer Science, or related discipline required; Master’s/MBA is a plus.
- 10+ years of experience in IT operations, service management, or infrastructure leadership, with 5+ years in a senior management role.
- Demonstrated experience in regional or global infrastructure operations, IT service delivery, and process standardization.
- Strong knowledge of infrastructure domains: networking (LAN, WAN, Wifi, VPN), datacenter services, backup & storage, patching, and server management.
- Strong analytical and strategic planning skills with a focus on data-driven decision making.
- Proven track record to successfully build, lead, and inspire high-performing, geographically dispersed teams.
- Experience managing budgets, vendor relationships, and complex project portfolios.
- Exceptional communication, negotiation, and stakeholder management skills.
- ITIL Foundation certification and experience with ITIL-based processes are considered a plus.
- Fluency in English required; additional regional languages a plus.
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Our Expectations
We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:
- Our people are engaged and developing as part of a high-performing Amcor team
- Our customers grow and prosper from Amcor’s quality, service, and innovation
- Our investors benefit from Amcor’s consistent growth and superior returns
- The environment is better off because of Amcor’s leadership and products
Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity
Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call 224-313-7000 and let us know the nature of your request and your contact information.
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Benefits
When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:
Medical, dental and vision plans
Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
Company-paid holidays starting at 8 days per year and may vary by location
Wellbeing program & Employee Assistance Program
Health Savings Account/Flexible Spending Account
Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
Paid Parental Leave
Retirement Savings Plan with company match
Tuition Reimbursement (dependent upon approval)
Discretionary annual bonus program (initial eligibility dependent upon hire date)